FAQ

Frequently Asked Questions

A frequently asked questions (FAQ) forum is often used in articles, websites, email lists, and online forums where common questions tend to recur, for example through

What are the payment systems you operates with?

Deposits and Withdrawals to and from ZenixOption are processed through Bitcoin & Ethereum.

Are my funds at risk in case of Insolvency/Bankruptcy?

No, we have a Backup account holding funds in Relation to the amount of invested funds, though we are confident of a foul proof trading technique ,we will not claim to be perfect and that is why we offer an assurance to return 100% of investors Capital if there is any issue.

What is ZenixOption?

ZenixOption is a centralized trading and digital asset exchange platform. Our platform supports both crypto-to-crypto and fiat-to-crypto conversion, forex, stocks, ETFs, Commodities and charges a miniscule trading fee on each transaction. On the ZenixOption platform, you can trade all the major cryptocurrencies and digital assets available today and countless emerging coins and tokens you won't see elsewhere.

What is a cryptocurrency wallet?

A cryptocurrency wallet is a medium that keeps the private and public keys needed for storing, transferring, and spending cryptocurrency. Most wallets are software, accessible online or through mobile and/or desktop applications, however there are some hardware wallets which provide users with a physical device. Crypto wallets may be exclusive for one coin or have multi-coin functionality. In order to purchase or to mine any cryptocurrency, users will need a wallet which will allow them to store said cryptocurrency first.

How Safe is ZenixOption?

ZenixOption holds licences from the European Union and regulates according to EU laws. ZenixOption utilizes user data only to perform certain actions on the platform. User data is not shared with anyone who isn't an employee or associate of ZenixOption. In addition, ZenixOption employs several measures to mitigate any risk to our users as well, including monitoring user accounts for suspicious login attempts/activity, Know-Your-Customer verification procedures', and 2 Factor Authentication. The last two are optional, but strongly encouraged for all users in order to ensure the highest level of security for their accounts.

How do I start trading?

To start trading, open an account with ZenixOption. It’s quick, easy, and most importantly, completely free to sign up with us. Once you open an account, you can deposit and begin trading!. Please keep in mind that though unlimited depositing and trading is allowed after you sign up, in order to withdraw funds, you will need to undergo our KYC procedure and get verified.

Get Started Now to start trading